For 20 years now, The Auto Hospital has been the cure for the common automotive repair shop in Reno. Troy Zimmerman (our head technician-physician) and his wife, Mary, established the business in January 1996, and we’ve been keeping Reno cars and trucks healthy ever since. We provide more one-on-one service than most auto repair shops, just like your family doctor as opposed to a walk-in medical clinic. In the beginning and today, personalized care is The Auto Hospital’s defining characteristic.
We offer a minimum of 1 year (up to 2 years) nationwide warranty, with parts on a per-part basis. References are available upon request. Whether your car is already ill, or just in need of a physical, the doctor is always in at The Auto Hospital!
Our owner, Troy Zimmerman has over 39 years of auto repair experience. Early in his career, he became ASE certified, amassing over 75 certifications, including engine performance. He also has extensive factory training from Ford, GM, and other auto manufacturers, as well as training from FVP, O’Reilly’s, and AVI on specific parts and processes.
In the Reno area, Troy is known as a well-rounded mechanic with excellent diagnostic capabilities. As one Lake Tahoe customer explained, “I have always felt comfortable with Troy’s recommendations. As a single woman, it’s important for me to be educated, informed and not feel oversold. Troy and his team have gone out of their way to make appropriate recommendations and keep my car running smoothly. Barvo!!”
Steve has been with The Auto Hospital since early 2016, and is available from 8:00am to 5:00pm, Monday through Friday. Before becoming a service writer, Steve was a mechanic, so he understands vehicles, and knows what you are talking about when you are explaining your vehicle issues. His job responsibilities include answering phones, writing work orders, tasking jobs to technicians, ordering parts, and more. Try giving Steve a call today!
Victor is an experienced, knowledgeable technician who is a valuable member of our team at The Auto Hospital. He capably and confidently handles all types of auto repairs and maintenance services, from complex diagnostics to oil changes and vehicle tune-ups.
William has worked at The Auto Hospital for three years, and is available from 9:00am to 6:00pm, Monday through Friday. He is an ex-Ford technician, and factory-trained with a focus on diesel engines, including the 7.3, 6.0, and 6.4. William is also a great general technician in all areas, and he’s very personable. In a pinch, he’ll step in and write service when we need him.
Mary handles payroll, accounting, and other administrative duties at The Auto Hospital. She works hard to keep our business running smoothly while our technicians work to keep our customers’ vehicles running smoothly! Mary is here to answer any questions you may have about our company or our services.