Customer Reviews & Stories

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Google Reviews Yelp Reviews Yellowpages Reviews

"I broke down up in the truckee area.(from Sacramento to reno) No shops were able to help me out. So finally started calling all the way down into reno (was going to be getting towed) . Well after a long day of fighting my way off the highway I showed up 30 minutes before they closed. Troy the owner ran down the part with only 4 minutes to spare before the ford dealership closed. He stayed open late to fix my f250. He and his son (a family operation) are the all American kind of people that all Americans should want to support and can trust for a quality job... Troy, can't thank you enough. I was stranded high and dry, and you had my back. CHEERS BROTHER, and THANKS FOR CARING"

— Google User Review

"Troy and his team are top notch and work hard to give you the best service at the best price."

— Google User Review

"Just a routine Oil Change but a thorough inspection of the vehicle and sub sytems was done and items that need to be addressed in the future were explained and a quote given."

— Google User Review

"Troy and his team are the best and most importantly honest and transparent about the care your car needs. Won't go anywhere else."

— Yelp User Review

""The Auto Hospital" definitely earns 5-Stars. For auto tuning and diagnostics, Troy, Cody and their team are Super Stars. They did perfect jobs on both of my cars. Carburation and electronics. Troy and the team have the knowledge and experience to make things perfect. I highly recommend them for any and all automotive work. Thank you guys!"

— Google User Review

"Great place to get your car worked on Troy and his guys are the best. Great customer service always. Will never go anywhere else."

— Google User Review

"Great service.. we are so glad we found this place. We started going here when we first came to Reno and have been very happy with the service."

— Google User Review

"Once again the Team at The Auto Hospital went beyond what other Automotive shops do. Outstanding work without emptiness of wallet. Thanks Corey and Tory! Very Satisfied Customer "

— Yelp User Review

Trying to find a trustworthy mechanic is never fun and when you find one, you should never let them go. I've taken my Ford Excursion here a few times to have various things done and what I end up with is:

The work gets done in a timely manner
The work is done professionally
You aren't constantly upsold on other items. You'll get what you ask for and pay a good price for it.

I'm very happy with the work that was done here and would definitely recommend The Auto Hospital if you need to get work done on your car.

— Yelp User Review

"Troy and his staff have been servicing my Jeep for almost twenty years keeping it peak condition and always providing the best customer service. Wouldn't take my jeep anywhere else!"

— Sure Critic User Review

"Very knowledgeable...Excellent mechanic...Quality service at a fair price...Highly recommended!!!"

— Google User Review

"I would never take my car anywhere else. They do what needs to be done and never what just feel like. I trust them completely. They are very competent and reliable. Very professional. I would advise everyone to go there for their automotive needs."

— Sure Critic User Review

"Been meaning to write this for close to a year now :) but better late than never. The Auto Repair Hospital saved my vacation. My car died on the way to our trip. Their service is very reliable.

THANK YOU Auto Repair Hospital! I am TOTALLY going to you FOREVER for any car trouble we encounter in the future!"

— Google User Review

"Besides doing good work, the mechanics at The Auto Hospital always communicate and discuss the work that will need to be done as well as any possible changes."

— Google User Review

"These guys always take care of me and my vehicles. Though the lobby is small, coffee and 2 dogs await you. Yes, please! Their work is thorough and honest. They do a good job and will get it right the first time."

— Google User Review

"Honest, fair and knowledgable; three words you rarely see when describing auto mechanics. My partner and I have had two cars serviced here for various troubles and tune-ups and are super impressed with the detail and great service."

— Google User Review

"Awesome people, honest work. You get the work done you pay them for every time and it's done right. Awesome friendly place and staff"

— Facebook User Review

"We have been going to the Auto Hospital for over 5 years. There is no other place I would take my cars. Your in good hands with them. They are honest, fast and friendly. Their work is always done correctly and you can depend your car is in good working order with the care and pride that they do. I always brag about them to all my friends and tell them that they can't go wrong taking their cars to the Auto Hospital."

— Google User Review

"Went there for the first time. They were courteous, fast, and informative. I will always take my car to get my work done there. They also informed me that I needed a new battery soon. They were right. When it got cold, it wouldn't start. They are honest and open. Thanks for all your hard work."

— YellowPages user Review

"The Owner Goes the Extra Mile... I had my 1979 Mini Winni RV Engine Totally tuned up for $200 less then any other reputable Auto Shop. Treated with great customer service. On the way home the engine started to miss a little bit. I called Troy (owner) to tell him it was running great and suddenly the engine started to loose power. Troy suggested to come back to shop. I was almost home. I told owner I would take to my home because it was closer and safer. Troy agreed and said he would come to my home to see what is going on.

A spark plug wire had popped off. Anyone know who have ever changed plug wires they can and will pop off. The Owner of "The Auto Hospital " made an house call within a few hours. I took my great running RV on a weekend trip. I am tell you all this because the Owner went the extra mile for his company. This is having integrity in my eyes. He care enough about a customer to make sure I was happy with the work that was done. The Auto Hospital has a customer for many years to come. Thank You Troy! "

— Yelp User Review

"I have always felt comfortable with Troy's recommendations. As a single woman, it's important for me to be educated, informed and not feel oversold. Troy and his team have gone out of their way to make appropriate recommendations and keep my car running smoothly. Bravo.!!"

— Sure Critic User Review

"Great staff and trustworthy. The Auto Hospital in Reno is the only auto mechanic I feel comfortable with in Nevada.!!"

— Google User Review

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